Payment Methods
Sales Tax
Returns and Exchanges
Shipping Information
Privacy Policy

Payment Methods

You can pay with a credit card or use your PayPal account.

Sales Tax

We are required to collect 6% sales tax on purchases shipped to addresses within the state of Iowa.

Returns and Exchanges

While we hope you will be thrilled with every purchase you make, we realize there are times you may change your mind, or an item may differ from what you expected. Items are accepted for exchange or refund if unwashed and unused. The only exception to this policy is if an item is defective. Defective items are handled on a case by case basis, as several of our manufacturers deal with defects themselves. We may refer you to them once we evaluate the issue.

All sales are final on clearance items.

Due to the nature of bath/body products, these products are non-returnable unless the item is defective or the wrong product is shipped.

Order Cancellations

Orders that are canceled after being processed but before being shipped will be subject to a 5% cancellation fee.

Returns with Original Sales Receipt

Items may be returned within 21 days of the invoice date for a merchandise exchange or a refund based on the original form of payment. Exchanges or store credit will be given for the purchase amount minus what it cost to ship the item to you. Refunds are subject to a 5% restocking fee in addition to the original shipping cost. Customer is responsible for postage to return the item(s). The Stork Wearhouse will reimburse postage only if we sent an incorrect item other than what was ordered.

Returns without an Original Sales Receipt

Refund amounts are based on the current selling price of the item, less what it cost to ship to you and the 5% restocking fee. Customer is responsible for postage to return the item.

Return Procedures

Please follow these instructions to return any purchase from The Stork Wearhouse.

• Notify us immediately of any problems, so that we may be watching for the return to arrive in the mail.
• Please keep a copy of the invoice for your records.
• Circle the items that you are returning or exchanging and on the bottom portion of the invoice note the reason for the return or exchange.
• Indicate on the invoice copy if you want us to refund your money or if you would like an exchange.
• If you need a refund processed to your credit card, please write the full card number and expiration date on the invoice, as we do not store complete card numbers.
• Circle the name and address where we should send the refund or exchanged item.
• Pack (include invoice copy) and seal your return securely, in the original package if possible. Postage must be paid by the customer at the time of shipment. No COD packages will be accepted.
• Please allow 2-4 weeks for processing of returns.

Shipping Information

*We currently ship to the United States only.

Orders under $75 will have a flat rate $5.95 shipping and handling charge added.

• In-stock orders generally ship within 3 business days of receipt, however, occasionally with large volume sales, sick kids, etc., it can take a little longer. We observe all standard holidays. If an item is backordered or special order, shipping time is approximately 2-3 weeks.
• Any exceptions to the above timing (i.e. vacations) will be noted clearly on our home page.
• We reserve the right to ship your purchase via the most affordable method. Most orders ship First Class or Priority Mail.
• Delivery Confirmation is included on all orders. If you wish to insure your package or add signature confirmation, please email me for the cost.
• Express shipping is available at an additional cost. Please email me for details.
• Local pickup in the Des Moines, Iowa, area is available by appointment. Email me to make pick up arrangements and for directions.

Privacy Policy

The Stork Wearhouse values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. The Stork Wearhouse recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. If our information practices change in the future, we will let you know by posting the policy changes on our web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.